Online Consultations NOW AVAILABLE!

Chat with the Animal Hospital of Stoney Creek now via Video, Phone, or Message

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"Now Offering Veterinary Care from the Comfort of Your Own Home"

COVID-19

Keeping your furry friends healthy

All of us here at the Animal Hospital of Stoney Creek understand the importance of the cuddles and snuggles our furry babies provide us and how important it is that our pets stay healthy. We are doing our best to provide you with the level of care that you are accustomed to. We have provided the online consultation service in an effort to keep your four legged baby as healthy as possible, while following the mandate of the province that keeps everyone safe at home. We are grateful to be able to continue to help everyone and are so thankful for your ongoing support! Thank you for being part of the Animal Hospital of Stoney Creek family!

We Offer Telehealth

Our mission at the Animal Hospital of Stoney Creek is to understand your pets needs and provide accurate guidance and advice. We can help you with numerous concerns, from puppy and kitten advice to behavioural and dietary consults to end of life discussions. We can also assist with determining the urgency of a situation and help to decide whether your pet requires immediate care or whether you can wait to see your regular veterinarian or alternatively provide some management at home.

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"Meet with a Veterinarian or RVT via Message, Phone, or Video"

Book a Consultation

Book a one-one-session via video, phone, and message with a Veterinarian to handle your needs

Message Conversation with a Veterinarian $25

message Communication

  • Have an in-depth conversation with a Veterinarian via the messaging system within our platform. This is for existing clients only please.
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
Phone Call with a Veterinarian $50

phone Communication

  • 20 minute phone conversation with a Veterinarian. We call the number you provide! This is for existing clients only please.
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.
Video Call with a Veterinarian $65

video Communication

  • 15 minute video conversation with a Veterinarian. The video consultation is done within our platform, no downloads needed! This is for NEW and EXISTING clients!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
Surgery Post-Op Update Chat Via MESSAGE

phone Communication

  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.

About Animal Hospital of Stoney Creek

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To us, the most important thing is that your pet receives the highest quality veterinary care possible. And the only way to do that is to treat your pet like an individual. Because the truth is – every pet is different. Every pet has unique environmental and genetic influences. And good veterinary medicine should be about treating a case as accurately and compassionately as possible. That’s just what we aim to do here.

How Our Platform Works

It's extremely easy to use our consulting platform. Follow the simple steps below!

Sign-Up

Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Once in the application, select your preferred communication channel (video, phone, or message) and select an available time slot. For messages, a time slot is not needed and our experts typically respond in 24 hours.

Communicate with your Expert

Our unique communication system provides a high quality video chat with an expert within the browser on your phone or desktop, no app install required! If you don`t have camera, our experts will call you on the phone!

Communicate with your Expert

Our experts provide a written summary of your consultation that`s available for you viewing at any time.